Order Processing Time

All orders are processed within 24 hours of payment confirmation. Processing times exclude weekends and holidays.

Once processing is complete, delivery time depends on the shipping method selected:

• USPS Ground Advantage: Typically 2–7 business days, depending on USPS zone and distance from our California shipping location.
• Expedited Shipping (FedEx 2-Day): Typically 2 business days, based on carrier schedules and destination.

Please note that processing time is separate from transit time. Shipping estimates begin once the carrier receives the package.

Shipping Methods

We offer two reliable shipping options to meet your delivery needs. All orders are processed within 24 hours of payment confirmation. Processing times exclude weekends and holidays.

USPS Ground Advantage: This is our standard and most economical shipping option. Typical delivery is 2–7 business days, depending on your distance from our California shipping location and USPS zone schedules. This method provides dependable nationwide service at an affordable rate.

Expedited Shipping (FedEx 2-Day): For faster delivery, we offer an expedited FedEx 2-Day option. Once the expedited shipping cost is covered, your order is prepared for next-day processing. Delivery is typically completed within 2 business days, depending on carrier schedules and destination.

Please note that processing time is separate from transit time. Shipping estimates begin once the carrier receives the package.

Shipping Conditions

• All orders are carefully packaged and handled to ensure safe delivery.
• Please verify that your shipping address is complete and accurate before finalizing your order.
• Sierra Pacific Peptides is not responsible for delays, misdelivery, or lost packages caused by incorrect or incomplete address information provided by the customer.

Carrier & Weather Delays

Sierra Pacific Peptides is not liable for shipping delays caused by carriers, severe weather, natural events, operational issues, or any other circumstances beyond our control.

Delivered but Not Received

If the carrier marks your package as “Delivered” but you did not receive it, please contact the carrier directly (FedEx) to open a delivery inquiry or claim.

• We recommend checking with neighbors or your local post office as well.
• Sierra Pacific Peptides is not responsible for lost or stolen packages after the carrier confirms delivery to the provided address.

Damaged or Lost Shipments

If your package arrives damaged or appears missing, contact us within 48 hours of delivery so we can review and assist you.

Please include the following:

• Your order number
• Photos of any damage
• A brief description of the issue

All correspondence should be submitted to: info@sierrapacificpeptides.com

Order Tracking

• Once your order ships, you will receive a tracking number via email.
• This tracking number allows you to monitor your shipment in real time through the carrier’s website.

For any additional questions, please reach out to: info@sierrapacificpeptides.com